The Sr. Director Caribbean and Central America Cross-Border Business Development will lead the development of Visa’s cross-
border business and other strategic initiatives in The Caribbean and Central America Countries to grow international payments and the business of our bank, merchant, acquiring, Fintech, and Payment Facilitator clients.
The individual needs to be a strong leader who is proficient in building an effective strategy, able to expertly translate strategy into tactical execution, and adept at collaborating and building support of cross functional teams, inside and outside the region.
Be accountable for reaching cross-border targets by identifying new opportunities and risks, developing and executing plans that change the trajectory of growth, evolves our client relationships, and breaks through the constraints to generate tangible impact on Visa’s Cross-
Border performance in the region.
Adapt the Global and Latin America and Caribbean cross-border payments strategy for the Caribbean and Central America Region and develop tactical plans to achieve defined goals, design effective client relationships and business development strategies (including in Travel, eCommerce, Remittance and Business to Business payments).
Represent Visa in client discussions as the Cross-Border expert by partnering with Account Executives, working with banks, merchants and acquirers to understand their needs, and implement the right activities and solutions that will grow cross-
border card expenditure for both retail and commercial payments.
Support Account Executives in cultivating and managing the subsequent pipeline of activity and revenue opportunities. Understand deal commercials to align investment and target the right opportunities.
Deeply understand the Cross-Border and FinTech trends across all payment flows (Travel, eCommerce, Remittance and B2B) to be confident in addressing banks and cardholders’ needs.
Identify new capabilities to future-proof the business. Customise and feed new cross-border capabilities, collateral and programs driven out of the Latin America and Caribbean Hub into the Caribbean and Central America.
Work with Client Services to enhance payment success rates for all stakeholders in the Cross-Border ecosystem (consumer, merchant, issuer, acquirer), making Visa the preferred method of payment, both Inbound and Outbound.
Share best practices from Caribbean and Central America Region with functional teams Global and Latin America and Caribbean.
Take proactive measures to knowledge share, coach, and train Sales and other functional teams in the Caribbean and Central America on activities related to Cross-Border growth.
Minimum of Bachelor’s degree or equivalent
15+ years of experience in highly successful businesses that have a strong track record of client service, strategic development and execution.
Experience at a top-tier management consultancy and / or a solid track-record of operating in an in-house corporate strategy role, coupled with managing operations of a function or business unit is a strong plus.
Extensive experience in either banking / financial services sector or Technology / FINTECH sector experience. Strong knowledge of payment industry products, services and technologies, eCommerce, mobile technology and Cross-
Border business is a plus.
Experience in client-facing roles, having led senior client discussions and solutioning engagements with multiple key stakeholders, ideally including financial institutions (banks), large retailers, multinationals, governments, local partners, etc.
A proven track record of delivering high impact results working on projects in the areas of corporate strategy, growth initiatives and new market / segment / business strategies
Global or multi-national business experience is preferred
Ability to structure and manage complex cross-enterprise projects and processes with multiple stakeholders
Strong commercial and financial acumen
Superior problem solving skills, with demonstrated intellectual and analytical rigor
Strong interpersonal and leadership skills to influence and build credibility as a peer with functional and regional leaders within Visa.
Team oriented, collaborative, diplomatic and flexible.
Proactive and effective communicator. Experienced at presenting information to all levels, with ability to facilitate group discussions and debate and proven ability to influence and communicate effectively across geographic and functional lines
Willingness to travel 40%+.
Fluent in English and Spanish
Physical Requirements :
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.