Technical Sr. Writer (E)
Smartmatic
Panama
hace 5 días

Technical Sr. Writer (E)

We are searching for an experienced Technical Sr. Writer (E) at our Panama facility.

Primary Role and Responsibilities :

6.5.0

As a Technical Sr. Writer, you are responsible for the quality of stechnical documentation. Some of the responsibilities include :

  • Determine the customer needs on technical documentation
  • Plan the documentary deliverables according to the project schedule and methodology
  • Produce, publish, and maintain high-quality technical documentation (Hardware
  • specifications, user manuals, maintenance manuals, SOPs, or any other documentation

    deliverable).

  • Interview Subject Matter Experts to obtain an in-depth understanding of the products and
  • their components.

  • Deliver technical documentation according to corporate technical writer guide styles and
  • policies, standards regarding clarity, conciseness, style, and terminology.

  • Organize, prioritize, and logically present complex information from multiple sources.
  • Select photographs, drawings, diagrams, and charts that increase users’ understanding.
  • Revise technical documents as new issues arise.
  • Register changes in content with their respective versions and status.
  • Consolidate and control technical documentation to be delivered to the project team.
  • Manage multiple competing priorities in a fast-paced, constantly changing environment.
  • Edit, clarify, and proofread technical documents written by others.*
  • Identify opportunities for improvements in the technical documentation methodology
  • Ensure documentation reviews and approvals from Subject Matter Expert.
  • Learn, understand and apply knowledge generation guidelines by Knowledge QA Team
  • Comply with the Quality Policies, Practices and Methodologies defined and adopted in
  • the Vertical

  • Support the project team generating and organizing Quality Management System
  • evidences

  • Achieve the goals proposed by the documentation service unit contributing to the
  • company OKRs

  • And, any other services in connection or related to the aforementioned.
  • Required Skills and Qualifications :

    Bachelor's degree in computer science or equivalent practical experience

    4-5 years of prior experience with highly technical engineering documents.

    Previous experience developing software documentation

    Advanced to native level of English

    Content management and tracking software such as Atlassian Confluence and JIRA experience.

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