Why you should join dLocal You will be a part of an amazing global team who makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others.
Being a part of dLocal means working with 600+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives.
We are builders, we never run from a challenge, we take smart risks and own them, and if this sounds like you, we know you will love being a part of our team!Want to know more about what we do?
In a nutshell, dLocal enables the biggest companies in the world to collect payments in 37 countries in emerging markets.
Global brands such as Amazon and Microsoft rely on us to increase conversion rates and simplify payment expansion effortlessly.
As both a payments processor and a merchant of record where we operate, we make it simple and risk-free for our merchants to make inroads into the world’s fastest-growing, emerging markets.
An exciting challenge, right? Keep reading to learn more! What’s the opportunity? We are looking for a Monitoring & Support Associate based in Colombia or Mexico to join our Customer Success team, who will be the main responsible and point of contact for achieving the SLAs and handling any alarms, outages, or issues during their coverage hours.
What will I be doing?
What skills do I need?