JD Edwards Supervisor
First Quantum Minerals Ltd
Donoso, Panama
hace 2 días

We are currently seeking a talented JD Edwards Implementation Specialist to support our Cobre PanamaTeam .


  • Manage and develop a small team of JD Edwards Support specialists with the right mix of experience and module-specific
  • knowledge;
  • Plan, manage and communicate the leave and rotation schedule of the team to ensure consistent, accurate and high quality
  • service delivery to the JD Edwards community;
  • Plan, communicate and execute the development of appropriate skills and knowledge of the JD Edwards support team;
  • Plan and manage the capacity of the JD Edwards support team to ensure consistent, accurate and high quality service delivery,
  • both in the present and in the future;
  • Assist in the ongoing development and management of a JD Edwards Support Service Level Agreement (SLA);
  • Manage and communicate the performance of the JD Edwards support team against the JD Edwards Support SLA with the business;
  • Identify the need for new or improved JD Edwards solutions based on feedback from stakeholders and analysis of Incident and
  • Service tickets;
  • Build and maintain relationships with Stakeholders across the current and potential future JD Edwards community at Cobre Panama.
  • Skills and Experience requirements

  • The ability to supervise, train and mentor staff;
  • The ability to organize and prioritize work and meet tight deadlines without compromising on quality and attention to detail;
  • The ability to perform consistently under pressure and deliver results;
  • The skill to communicate effectively and consistently;
  • The ability to work collaboratively with stakeholders;
  • Advanced Spanish and English language skills written and spoken.
  • Qualification requirements

  • Undergraduate degree in Finance / Engineering / Supply Chain or related field desirable (but not mandatory);
  • Possess a minimum of 10 years' relevant JD Edwards implementation and / or configuration experience;
  • Possess a minimum of 5 years’ experience in the management of a JD Edwards Service Desk or Helpdesk;
  • Possess a minimum of 5 years’ experience in the supervision of staff.
  • Inscribirse
    Añadir a los favoritos
    Eliminar de mis favoritos
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación