CROSS COUNTRY - Business Analytics & Customer Insights Manager
Johnson & Johnson
hace 6 días

Job Description

At Johnson & Johnson, the largest healthcare company in the world, we come together for one purpose : to transform the history of health in humanity.

Diversity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years.

Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

At Janssen, we’re creating a future where disease is a thing of the past. We’re the Pharmaceutical Companies of Johnson & Johnson, working tirelessly to make that future a reality for patients everywhere by fighting sickness with science, improving access with ingenuity, and healing hopelessness with heart.

We focus on areas of medicine where we can make the biggest difference : Cardiovascular & Metabolism, Immunology, Infectious Diseases & Vaccines, Neuroscience, Oncology, and Pulmonary Hypertension.

We are Janssen.

Our mission drives us.

Our patients inspire us.

We collaborate with the world for the health of everyone in it.

Please visit for more information.

We are searching the best talent for Business Analytics & Customer Insights Business Partner to be in Brazil, Colombia, Mexico, Argentina or Panama.

The TA Business Partner will serve as the front office to deliver transformational customer insights to drive business strategy.

This individual will oversee and lead the generation of insights, the collection of data, being responsible for advising IBVTLs and CVTLs on finding business opportunities.

It will be a key talent for business analytics leadership positions in the future and support the business with the development of in-depth insights.

S / he needs to be an expert in his / her respective TA who can see challenges and opportunities to be more customer-centric, understand the competitive environment, and help the discussion in IBVTs and CVTs be data based and insight driven.

This position will report to the BACI CoE Leader and have constant interactions with the Analytics & Insights Leader, IBVTs & CVTs.

Main Responsibilities :

  • Provide innovative / transformative alternatives leveraging his / her experience and the knowledge acquired from the rest of the teams in the CoE, identifies synergies / leverages lessons learned from other TAs / cluster
  • Provide an outside-in perspective to the TAs on how to outpace competition based on market insights
  • Monitor competitor activity, trends and connecting with GCSO and other Janssen regions on Janssen’s strategic insights
  • Continuously scan ways to enhance data analytics & customer insights, data applications and approaches from Janssen globally, or from other external player inside and outside the pharma sector
  • Develop compelling, logically structured, actionable data driven insights (including storytelling of research / analytics findings).
  • Drive the application of analytics and behavioral science to influence key strategic decisions Lead on the governance and execution of advanced analytics and behavioral science based on TA priorities

  • Orchestrate and support strategies to thrive FFE based on customer needs and data insights
  • Identify key brand uncertainties and develop scenario-based analysis
  • Lead the preparation of deliverables meeting agendas, presentations) for key project meetings and leadership communications
  • Define, track and monitor initiatives (KPIs, field force, content) to improve BACI CoE performance
  • Be IBVT Core member and participate in CVTs on a monthly Basis
  • Qualifications

    Required and Preferred Experiences

  • Experienced professional (+7 years) with a proven track record leading data analytics programs in the pharma industry.
  • Bachelor’s degree in computer science, computer engineering, or related field.
  • Master in economic, business, mathematical or statistical element and business informatics is preferred
  • Experience developing analytics-based solutions to business problems.
  • Ideal knowledge on statistical techniques in an applied setting
  • Proven track record of solving ambiguous and highly complex data problems.
  • Comprehensive understanding of the critical business questions and drivers of performance of the therapeutic area
  • Significant experience building relationships with and prioritizing work from a diverse group of stakeholders.
  • Key Functional and Leadership Competencies

  • Creative, curious and data-driven leader with a strong business acumen, customer-centric personality and problem-solving orientation.
  • Managing projects, team members and stakeholders, including the ability to partner, engage and / or direct individuals across different levels.
  • Manages to results : Takes responsibility for assigned areas and contributes to the successful realization of common goals.
  • Leadership skills also include lead, coach, develop, motivate, and mentor team professionals with advanced communication and inter-personal skills.
  • High proficiency in speaking, reading, and writing in English is required.
  • Portuguese and Spanish are desirable
  • Shared Responsibilities

  • Define data strategy, in collaboration with senior company leadership to drive brands and TAs’ growth
  • Design, develop, and conduct research experiments from planning, collecting, analyzing, and interpreting results
  • Define objectives and metrics for TAs and brands by channels
  • Active participation in regional and local strategic planning and forecasting
  • Key Metrics

  • Sum of proposed ROI of identified opportunities Market Differentiation, Market Growth, FFE, Access Improvements)
  • Overall projects plan vs performed (Cost & timeline)
  • CoE Budget
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