Location : Panama City, Florida
If you are looking to join one of the largest retail operations dedicated to providing Pet Parents with the best selection of pet care items and passionate customer service, join the Pet Supermarket team! Our Assistant Store Managers possess some of the following key skills : Outgoing, upbeat, people-person, sales driven, and great organizational skills.
Our Pet Experts also thrive in a high-energy environment where they work together to drive results and help Pet Parents with all their pet needs.
We are dedicated to making a difference in our community and want you to be a part of our team! This may be the right opportunity for you if you are interested in making a difference in the lives of pets and their parents!
Our Assistant Store Managers are at the front lines providing friendly customer service and giving Pet Parents the best selection of pet care items! You are responsible for contributing to the success of the store by assisting the Store Manager in executing store operations.
The ASM will assist and manage the 3rd Key, 4th Key, and Sales Associates in order to continue to provide our customers with World Class Service.
What’s in it for you?
Full-time benefits & 401K
Vacation & Sick time
Room for advancement
Working with PETS!!!
Essential Duties and Responsibilities
Ensure proper care of all pets in store as outlined in the Animal Care Manual
Maintain a high level of professionalism and positive attitude in the workplace, including conducting oneself in an appropriate manner when communicating verbally, in writing or by email.
Partner with your Store Manager in providing guidance and direction to store team in the areas of customer satisfaction, associate development, inventory control, human resources, safety, loss prevention and expense control, so that the store may operate as efficiently and profitably as possible.
Accountable for financial results, operational metrics, operational standards, and human resource management for their areas of responsibility
Completes store operational requirements by scheduling and assigning employees; following up on work results.
Partner with your Store Manager to maintain store staff job results by coaching, counseling, and disciplining employees;
planning, monitoring, and appraising job results.
Provides continuous feedback to associates by recognizing and rewarding successful performance and addressing performance-related problems.
Protects employees and customers by providing a safe and clean store environment.
Maintains the stability and reputation of the store by complying with legal requirements
Follow and enforce all company policies and procedures to include operational and merchandising direction that is communicated from the Corporate Office
Ability to work rotating schedule that includes the following :
2 evening shifts per week
1 full weekend (Saturday and Sunday) every 3 weeks
Saturday and Sunday twice a month
Ability to work a flexible work schedule which will include morning, evenings, weekends and / or holidays
Ability to work a minimum of 40 hours per week
Must possess a valid driver’s license
Access to a motor vehicle
Education and / or Experience
Management Experience at least 3+ years in retail establishment
Working knowledge of POS system preferred
Strong sales ability
Employee Management and Development
Inspire and engage employees by motivating the team to succeed
Lead by example
Observe and coach employee to provide feedback around sales techniques and providing excellent customer service
Develop and execute individual development plans for store employees
Develop employees for growth and promotion by delegating appropriate responsibilities and inspecting completion
Pet Supermarket is an equal opportunity employer and Drug Free Work Place