Senior Officer, Monitoring, Evaluation, Accountability and Learning (Americas Region)
The International Federation of Red Cross and Red Crescent Societies
Panama, Panama
hace 6 días


The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with .

As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality.

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian network, reaching more than 150 million people each year through its 190-member National Societies.

The Organisation acts before, during and after disasters and health emergences in order to meet the needs and improve the lives of vulnerable people.

Our work is guided by seven fundamental principles (humanity, impartiality, neutrality, independence, voluntary service, unity and universality) and by Strategy 2020, which voices our collective vision and determination to move forward in tackling the major challenges that confront humanity in the present decade.

The Secretariat of the International Federation of Red Cross and Red Crescent Societies ( the IFRC ) works to a Business Model and has a Business Delivery Plan with key commitments that sharpen its focus, clarity, and efficiency and accountability results.

The Secretariat, headquartered in Geneva, has five decentralized regional offices : one of which is the Americas, guided by the Secretariat strategies for implementation and areas of focus that builds on the vision of strategy 2020.

  • The Americas’ region is organized in two main hemispheres : a group of service-based departments and geographical configurations of (i) Country Cluster Support Teams and (ii) Country Office(s), as well as the Deputy Regional Director, each of them led by the Regional Director;
  • and another hemisphere : six building blocks composed by (i) Partnerships and Resource Development, (ii) Policy, Strategy and Knowledge;
  • iii) Communication, (iv) Disaster and Crisis : Preparedness, Response, and Recovery, (v) Health and Water and Sanitation, (vi) Logistics, each of them led by the Deputy Regional Director.

    The Monitoring, Evaluation, Accountability and Learning (MEAL) senior officer position is located at the Americas Regional Office in Panama and forms part of the Planning, Monitoring, Evaluation and Reporting (PMER) Unit with close technical collaboration with the Policy, Strategy and Knowledge (PSK) Unit.

    Job Purpose

    The MEAL Senior Officer is responsible for taking the lead in setting up a monitoring, evaluation, accountability and learning framework in the Americas Regional Office to support all emergency and programmes being carried out in the region.

    Job Duties and Responsibilities

  • Work with the IFRC PMER unit to ensure that operations are well monitored and evaluated, with appropriate indicators of success, impact measurements, and communication of results to the donor, government, and partners
  • Provide M&E technical support, lead M&E capacity building activities, and transfer M&E technical capacity to operational teams
  • Advise on appropriate integrated monitoring designs and strategies for the operations and programmes (country plans).
  • Manage M&E activities related to the operations / programmes, including M&E design and tools; measurement of appropriate indicators;
  • data quality assurance processes and systems; database maintenance; appropriate data analysis; and appropriate dissemination or results (including the use of data visualization)

  • Support the establishment of a database to manage information generated by MEAL activities, including of beneficiaries
  • Collaborate with the Policy, Strategy and Knowledge (PSK) Unit on the development and expansion of the organizational learning programme, accountability and quality standards in programme assessments, design, monitoring, review and evaluation as well as consistent documentation of learning and progress in this area.
  • Support the coordination and methodological design of post implementation / after-action review workshops, lessons learnt reports and case studies in collaboration with the PSK Unit.
  • Work with relevant stakeholders to enhance data use in advocacy and in decision-making related to optimal strategies and interventions
  • Contribute and assist in the development and monitoring of PMER activities and budgets for the operations and programmes.
  • Education

  • Master’s Degree equivalent in relevant area preferred, or Bachelor’s Degree with adequate working experiences in relevant area
  • Experience

  • Minimum of 5-year relevant international experience in project design and participatory needs assessment, data collection and analysis, and reporting
  • Minimum of 5-year experience in coordinating the development and implementation of M&E systems in emergency context
  • Minimum of 5-year experience in managing consultants, and in mentoring / coaching staff and facilitating training
  • Familiarity with RCRC operating environment helpful, or experience in disaster relief and recovery
  • Knowledge, skills and languages

  • Good knowledge and understanding of international M&E standards and best practices in development and humanitarian contexts.
  • Knowledge of integrated programming and accountability systems.
  • Solid understanding of the international humanitarian and development sector
  • Knowledge in managing, implementing, and sharing of experiences acquired from evaluations, surveys and lessons learned from operations and programmes to enhance institutional learning for better decision making.
  • Good communication skills in different formats, capable to communicate complex ideas in simple, direct ways to different audiences, including the understanding and use of data visualization.
  • A strong commitment to the Fundamental Principles of the Red Cross Red Crescent Movement and ability to model those Principles in relationships with colleagues and partners and translate them to programming practice
  • Proficient in MS office (Word, Excel, PowerPoint, etc.)
  • Knowledge of data collection and visualization tools (ODK, KOBO, Power BI, etc.)
  • Knowledge of developing and implementing Federation / Movement Wide Reporting System
  • Knowledge in appropriate gender, equity and diversity programming approaches
  • Competencies and values

    VALUES : Respect for diversity; Integrity; Professionalism; Accountability

  • CORE COMPETENCIES : Communication; Collaboration and Teamwork; Judgement and Decision Making; National Societies and Customer Relations;
  • Creativity and Innovation; Building Trust

    FUNCTIONAL COMPETENCIES : Building Alliances; Leadership


    Message for applicants :

    Applicants will need to send their applications together with a letter of motivation no later than the closing date in order for us to assure a proper comparative evaluation of your application for this vacancy and to enable us to consider your profile against other similar current and future vacancies.

    Important Note :

  • Please note that the selected candidate will be hired through a national contract under the applicable national labour law of the country (This position could be based in any country of the Americas Region);
  • national and foreign with residence and work permit of the country will be considered.

  • The incumbent is responsible to abide by Federation policies, procedures, plans and local labour laws;
  • The closing date is midnight GVA time. Applications received after the closing date will not be considered;
  • Only those candidates shortlisted for interviews will be notified.
  • The Federation is an equal opportunity employer.

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