Oversee posting of all cash receipts (Check, ACH or Wire) in Oracle system daily · Accessing bank portal to obtain payment information · Perform customer investigation on open receipts · Reconcile cash accounts daily to make sure that all items are accounted for · Follow up with customers on payment details · Communicate with collectors to resolve inadequate remittance advice issues (cash on account) · Partner with Collections and other supporting teams within the company to provide better service and find potential solutions to different issues on the customer’s account · Analyze or perform customer recon · Manage individual cash buckets to clear open funds Oversee Credit Debit and Cash Application Inbox’s Requirements : · High school diploma and relevant degree · One or more years accounts receivable experience with working knowledge of cash application systems · Proficiency using Microsoft Office Suite, especially Excel · Demonstrated interpersonal skills to interact with internal and external customers.
Proficient English (excellent verbal and written skills)
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