Individual Consultant (Digital Platform Manager)
UNHCR
Panama, Panama
hace 1 día

Duties and Qualifications

Office : UNHCR Regional Bureau for the Americas

Title of project : Manage and maintain the regional asylum capacity online platform

Purpose of project : Managing the online platform to ensure maintenance and backup information

Location : Home-based

Duration of the assignment : 3 months

Condition : Full-time (40 hours per week)

General Background of Project or Assignment :

Last year, the Americas and the Caribbean received more asylum applications than any other region. The deteriorating situation in Venezuela and increased violence and insecurity in parts of Central America, as well as in Colombia, has led to a significant rise in the number of new refugee claims.

Currently, the Americas hosts an estimated 2 million asylum-seekers. A number of States have developed good practices and useful tools that should be shared with other interested States especially during the pandemic.

In order to help States share good practices and exchange important information, UNHCR is developing and funding an online platform that will contain updated information on tools, lessons learned and good practices implemented by governments in the Americas responding to the different emergencies in the region and in the context of the pandemic.

The online platform will host information that is relevant to the region, such as tools, processes, statistical data, jurisprudence and good practices concerning International Refugee Law, Refugee Status Determination (RSD), Country of Origin Information (COI), access to asylum, quality of asylum, local integration and durable solutions, and other themes related with the situation of Persons of Concern to UNHCR (PoCs) in the Americas.

It will enable cooperation among States, who will be the main contributors to the platform, and improve national asylum capacities.

It will also serve as an efficient information and management tool that will help States to be more aware of developments and trends in the region and avoid duplication of national and regional processes.

Finally, it will give visibility to national and regional initiatives through factual information and will contribute to governments public policies on asylum.

Overall purpose and Scope of Assignment :

For a period of three months, the consultant will be responsible for managing the online platform mainly :

  • Researching, compiling and uploading content to the online platform in close consultation with the Americas bureau;
  • Ensure proper maintenance of the website by uploading timely information;
  • Maintain full backup of the website and all its contents through the duration of the consultancy;
  • Liaise with IT / technical providers in case of any technical difficulties;
  • Monitor the server logs to see the most popular downloads and generate regular reports about the information on the online platform;
  • Qualification and Experience of the Individual Consultant (degree required, years of experience, field of expertise, language required) :

  • University degree in law or international relations
  • 2-3 years experience managing digital platforms
  • Knowledge of international refugee and human rights law
  • Desirable : experience using WordPress or other Content Management Systems (CMS)
  • Excellent Spanish, English and Portuguese (desirable) language abilities
  • Previous UNHCR experience is an asset
  • Monitoring and Progress Controls (report requirements, periodicity, format, deadlines) :

    The consultant will manage and update the online platform depending on the amount of information shared by the governments through UNHCR.

    The consultant will communicate on a regular basis with the Americas Bureau to provide updates and discuss any technical issues.

    The Bureau will prepare the methodology to compile the information and a schedule for information uploading to ensure information is updated on a regular manner.

  • UNHCR will be responsible for liaising with operations and governments to request the information for the online platform, while the consultant will be responsible for any other pertinent research of information / documentation, as well as for compiling extracts;
  • organize, label and categorize documents; and prepare thematic collections, as requested by and under the supervision of the UNHCR Americas Bureau.

    Additional Information Please note that this position is offered under Individual Consultancy contract.

    Shortlisted candidates will be interviewed and might be requested to sit for a test. Only short-listed candidates will be notified.

    No late applications will be accepted.

    The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.

    Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

    UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing or training.)

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