Technical Operations Director
Panamá, Panamá, Panama
hace 16 horas

Main responsibilities of the position :

  • Ensure the safe and timely Aircraft Dispatch by means of the different Maintenance Dispatch Performance (MDP) metrics while following the documented policies and procedures
  • Identify business needs to alight Technical Operations controlling costs and times to ensure proper implementation
  • Lead and implement Technical Projects (i.e. : Parts & Aircraft Fleet Campaigns, Digitalization of procedures)
  • Measure team results through employee satisfaction surveys, aircraft availability on time, and established Technical Operations training program
  • Continuous improvement of processes focused on efficiency, quality and customer satisfaction.
  • Ensure digitalization and standardization of fleet management processes and internal communication channels
  • Measures aircraft performance in order to : identify opportunities for business improvement, develop preventive and corrective measures, and establish benchmarks in relation to the industry
  • Represents DHL Aviation Panama to local and international authorities, Union and industry organizations in all matters related to Technical Operations
  • Knowledge / Experience :

  • Minimum of 10 years in the industry with at least 5 years of senior level management roles in Technical Operations for Large Aircraft ( >
  • 12,500 Lbs)

  • Degree in Aeronautical, Aerospace, Mechanical, Electrical, Electronic Engineering or similar
  • MBA or Master s in relevant field (preferred)
  • Direct Management of team(s) of Technical / Maintenance Professionals
  • Ability to work a variety of shifts within a 24 hour operation
  • Ability to speak Spanish and English fluently
  • Cross-cultural competency, strong communication and interpersonal skills. Ability to influence change at all levels of the organization informal and formal networks to build the commitment of senior stakeholders to outcomes, which will have a major and lasting impact for DP DHL.
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