At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions.
Guided by our global brand promise, PROTECTS WHAT S GOOD, we strive to make a difference by protecting food, people and our futures.
To do this we need more than smart technology. We need smart people too. People like you, who wants to work with people like us.
Sales Administration Officer
The purpose of this position is to have direct contact with different stakeholders of the different markets and ensure that the processes are run with excellence and adequate support.
This position will execute the end to end process for spare part orders and queries from customers. Delivering high level of service to secure the customer service experience.
The position is based in Panama City, Panama.
Tetra Pak is not sponsoring work visas or relocation for this position.
What you will do
As a Sales Administrator Officer you will :
Execute the end to end process for parts orders, return orders and quotations, including tasks in SAP and other internal tools & systems
Execute Pro-active follow-up of remaining orders
Participate in defining, developing, and deploying visual management including the right metrics for parts administration.
Responsible to coordinate with cluster market area when there is an issue with agreed delivery schedule.
Participate in continuous improvement activities related to parts administration.
Who you are
We believe you have :
Currently college student or bachelor’s degree in industrial engineering, Supply Chain and other related fields.
Proficiency in English communication and written skills.
Previous customer support experience (desired).
Strong problem solving and customer orientation skills, highly motivated, team player, analytic, with attention to detail and organized.
We offer you
Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
Culture that pioneers spirit of innovation where our engineering genius drives visible result
Equal opportunity employment experience that values difference and diversity
Market competitive compensation and benefits with flexible working arrangements