SUMMARY
Perform general office duties to support Sales & Marketing filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process proposals, contracts, or banquet event orders).
Promote awareness of brand image internally and externally. Gather materials and assemble information packages brochures, promotional materials).
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information commissions, leads, third parties) in software involved in the sales process.
Answer guest questions about property facilities / services hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.