Fashion Advisor
CHANEL
Panama City
hace 1 día

Job Summary

Achieve sales goals complying with the guidelines of outstanding customer service, after-sales services, and merchandising, always supporting store management.

The ideal candidate should have the following experience and characteristics :

Candidates must be fluent both in English and Spanish.

Strong client orientation

  • Experience in the luxury retail market is a plus
  • Experience with the cash register process and all its related duties
  • Ability to build solid relations with high-end customers
  • Key Responsabilities

  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service
  • Build genuine relationships with clients through thoughtful and consistent outreach
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
  • Execute day-to-day operations of store opening and closing
  • Ensure that merchandising and cleanliness are followed.
  • Organization of warehouses and wrapping areas.
  • Process sales transactions handling all methods of paying
  • Wrapping
  • Help on inventory and stock controls.
  • Daily review of reservations and follow up with clients
  • Keep communication channels with clients updated regarding new collections arrival, birthdays and after sales service.
  • Support in the reception of merchandise and labeling.
  • Process clients complains and after-sales service follow up.
  • Ensure clients database is up to date.
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