Knowledge & Skill :
You will undertake the role of project owner for many aspects of RDD related to IPO clients. You will work to coordinate with other members of the RDD team, Sales, CS as well as external vendors.
Duties and responsibilities will include :
Ensuring professional and timely communications between the client, Sales team and the research teams
Have a strong attention to detail
Working and managerial knowledge of third party risk management and on-boarding steps working across various departments
Working knowledge of relevant compliance and third party risk management issues
Some supervisory knowledge, skills & experience
Ability to train a team of approximately 10 individuals on process
Ability to manage complex and sensitive projects (PMPP preferred)
Ability to talk directly to clients on project updates, scoping calls and escalations of issues.
Coordinate with other team on delivery of large-scale reports
Be a master communicator with many varied audiences while always providing prompt, clear and comprehensive responses.
Reviewing questions / comments from clients and reframe them (if necessary) so that it is clearer to the receiving party internally
Reviewing questions / comments from internal parties before sending out to clients to ensure all avenues have been considered before we reach out
Discuss resource management with RDD Regional Leads and gauge their concerns / proposals and communicate to Head of Research Consultancy Team with insights / suggestions for next steps (to be provided by RCT IPO Research Consultant)
Provide realistic timelines for the completion of work while managing internal and external expectations.
Scope of Impact :
Manages a team of approximately 3-10 employees remotely.
Assigns and reviews work; drives and monitors performance and results
Spends significant time managing a team that delivers results
Solves complex problems and takes new perspectives using existing solutions
Coordinate with vendors across the world to ensure quality results are provided to the research teams
Coordinate internal teams on capacity and timeline setting
Strategic Planning & Decision Making :
Makes recommendations that may shape operational strategy
Forecast resource needs and manages the time of a diverse team
Aligns goals with established business objectives; uses time and people effectively to meet business plans
Identifies and resolves technical, operational and organizational problems of a moderately complex nature
Adapts traditional approaches to enhance existing procedures to resolve issues
Decisions are guided by policies, procedures and business plan of sub-business unit or sub-function