Hospitality Training Specialist
Selina LTD
Panama City, Panama City
hace 2 días

Who we are

Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections.

Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-

working developments that enable travelers to seamlessly live and work abroad.

What the role is

Your responsibilities will include :

Identify training needs through interaction with staff and managers

Be a reference point when a training is needed at locations.

Design content and exercises for training programs in different modalities

Create or advice on how to create engaging and interactive content

Schedule and coordinate training sessions, including participant travels and approvals

Select and book venues and coordinate reproduction of training materials, logistics and meals.

Deliver seminars, workshops, individual training sessions, e-learning sessions and other types of learning experiences

Keep attendance and other required records of the training sessions delivered

Help manage the training budget

Conduct evaluations of delivered trainings to identify areas of improvement

Monitor employee performance and response to training after it

Participate in learning activities to keep updated on training contents and methodologies

Coordinate the training agenda before a new pre-opening.

Coordinate pre-opening training dates and logistics with the pre-opening and development Departments on

Deliver all required contents for operations, systems and food and beverage for the pre-opening training at new locations

Conduct and support UP-Training of Selina existing locations.

Foster and encourage team work and bonding among location team members.

Review training evaluations and support staff that could improve.

Qualified candidates must be able to demonstrate :

3+ years of experience in designing and delivering

training

Experience with using different training methodologies

and tools

Phenomenal communication, presentation and public

speaking skills

Ability to navigate among diverse tasks

Leadership

Ability to manage time and responsibilities

Customer Service

Knowledge of file management

Focus on solutions

Knowledge of Microsoft Word, Excel and Powerpoint

Knowledge of English (written and oral)

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