Project Manager
Charles Taylor
Panamá, Panama
hace 6 días


Digital innovation is reshaping the insurance industry - We’re making it happen. Charles Taylor InsureTech was established to help insurance businesses drive change through the delivery of technology enabled solutions.

We don’t have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making.

Charles Taylor is a global leading provider of professional services to the insurance industry. We are a profitable, growing organisation that is highly regarded in the insurance industry as a top tier provider of professional services, employing some of the industry’s best in class’ professionals and technical experts.

Our delivery of high quality, individually tailored services to our clients is backed by our core values of excellence, partnership, quality and support, and we look for employees to join us who exemplify these values and our ethos.

The Role

In this period of significant growth Charles Taylor is looking for a PM to join a vibrant team. The PM will instate rigorous governance, project reporting, resourcing, capacity planning, RAID management and financial tracking.

The PM will also assure the planning, execution and handover of all projects into BAU in a highly collaborative manner with all project, technical and business stakeholders.

This role will give you the opportunity to work on a substantial number of cross-insurance projects ranging from brokering, claims, underwriting and policy administration.

Key Responsibilities

  • Consolidate and / or implement the tooling required to manage the end-to-end project delivery lifecycle using web-based COTS.
  • In conjunction with the Client Delivery Director, define and develop the tools, processes, procedures, governance and methods for delivering IT project and programmes of work
  • Embed PMO processes and procedures to ensure a common approach to project and programme deliver.
  • Develop the Benefits Management framework for intangible and tangible benefits. Coach and mentor Change people in the identification of Benefits in early projects stages.
  • Assist project people with the development of Business Cases including ROI. Undertake benefits modelling to support Portfolio Prioritisation and Pipeline recommendations.
  • Analyse and identify Portfolio benefits, risks and issues.

  • Manage resource capacity planning for delivery and prioritised projects. Undertake resource modelling for the prioritisation process.
  • Produce summary information for Portfolio Modelling.

    Establish scorecard method for monitoring supplier performance

  • Manage the Portfolio Risk and Issue register. Ensure appropriate Portfolio entries are raised, tracked and actioned. Ensure appropriate information from projects.
  • Provide updates for Governance bodies. Feedback information to Portfolio members.

  • Co-ordinate the Pipeline Process for the Project Lifecycle.
  • Co-ordinate and facilitate stakeholder workshops to prioritise the Portfolio.
  • Co-ordinate project and programme reporting into IT leadership teams and business sponsors with regard to IT projects and programmes of work
  • Act as guardian for the Change Delivery Methodology and Project Assurance guidelines. Work to improve understanding and use of structured methodology within the organisation
  • Contribute to the monthly reporting cycle for all projects and production of the consolidated Portfolio View. Support Governance Group meetings through information preparation, meeting / workshop set up, production of meeting notes and follow up of actions
  • Develop, update and maintain documentation on PMO processes
  • Review and continuously improve PMO processes, tools and methodologies
  • Why join Charles Taylor InsureTech?

    The Charles Taylor InsureTech team blends hands-on insurance expertise with fresh thinking from the worlds of technology consulting, financial services, ecommerce and beyond.

    As a newly established business which is part of Charles Taylor, we combine the agility of a start up with the security and scale of a corporate.

    The result is a pragmatic-yet-pioneering approach that we’ve used to help clients reimagine central market systems, launch self-service digital insurance products, automate regulatory reporting requirements and more.

    We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business.

    We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.

    Charles Taylor is a fun and inclusive place to work where people are truly valued and encouraged to enjoy a host of social and sporting activities available.

    Quiz nights, tennis tournaments, football matches and a range of other events take place throughout the year

    Equal Opportunity Employer

    Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital / family status, race, religion, sex or sexual orientation.

    Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive and diverse culture and environment which we are proud to be a part of at Charles Taylor.


    Demonstrate and role model the Charles Taylor six Values by ensuring a Supportive Environment, upholding Excellence in People, focusing on Partnership with Clients, delivering High quality Work, promoting Group-wide Entrepreneurship and having an Appetite for Change.

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