POSITION SUMMARY
EO is looking for a great team player to join the LAC team. This position is a home office role within the region, based in Mexico, covering all Latin America and the Caribbean region.
The Coordinator, LAC will spend at least 50% of their time serving as the staff liaison for the Chapter Staff in the region as well as up to 50% of their time supporting specific projects, deliverables and other duties as set forth by the Regional Council and LAC staff, including communications, member engagement, chapter health, event logistics, and working with chapter leaders to collect compelling chapter news, event information, and member news and stories.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist staff and member leaders with duties related to event logistics and administrative tasks for the region (Presidents Meeting, Regional Leadership Academy, Global Leadership Conference, LACademy Regional Event, Chapter Staff Retreat, etc)
Provide support for the LAC renewal campaign
Communicate direction and requirements of global organization to LAC chapters and promote initiatives created by EO Global
Ensure the chapters understand the goals and plans of the organization and how they relate to the long term growth and prosperity of EO
Ensure proper representation of the EO Brand by local chapters
Support strategies to promote membership growth and retention
Track and report chapter succession planning; ensure chapter boards are entered and up-to-date in chapter profiles
Assist members and chapter staff with questions on a daily basis, such as navigating the website, password issues, etc.
Attend and participate in all membership, staff, and team meetings as needed
Be available as a backup staff representative for Strategy Summits
Visit local chapters or events upon discretion of Manager and Director
Collaborate across departments to help provide LAC members with information on upcoming events, benefits and happenings
Supports Manager to effectively market offerings through social media, print, email and in-person channels
Collaborating with our communications department, curate and distribute print and electronic materials including E-newsletters, member stories, news, member benefits, upcoming events, photos and videos.
QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED
2-4 years professional experience; preferably within a nonprofit or association
Bachelor’s degree in any field
Familiarity with MS Office, Adobe and Microsoft CRM products
Experience and enjoyment using social media and social media management platforms
Able to manage multiple assignments, meet deadlines, and work well in a team environment
Demonstrated ability to adapt to change quickly and work in a fast-paced environment
Excellent organizational skills
Ability to interact with entrepreneurs with tact, diplomacy and poise
Excellent attention to detail
Promote quality through continuous performance improvement
The use of good judgment and good interpersonal communication skills
Well-developed analytical and problem solving skills
Works harmoniously and effectively with others as part of a team
A self-starter who desires to show ownership and commitment to the job
Exercises confidentiality and discretion
Focused, organized, and results oriented.
Excellent customer service skills and attitude.
Quickly adopts and adapts to change.
Able to identify issues and develop recommendations to improve upon them and then work collaboratively with our team to make that happen.
Global mindset. Able to work collaboratively in a multi-cultural organization across global time.