Business Process Expert- Deliver (warehousing and distribution)
Ciudad de Panama, Panamá, Panama
hace 5 días

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.

Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common.

An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more.

That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

  • Serve as a liaison to the business community.
  • Design the Integrated Business Process Framework.
  • Execute capability maturity assessment, translate these into business requirements and prioritize.
  • Collaborate in business transformations to provide expert support in diagnosis of processes within area of expertise.
  • Collaborate with IT and EIM to drive selection for standardized / simplified design and configuration for right technology and data solutions.
  • Lead or support process implementation projects and ensure processes are implemented as designed.
  • Mapping new solutions and ways of working and translate these into an implementation plan.
  • You are responsible for

  • Provide expertise in processes analysis within to perform process gap analyses, propose best practices as input for the process design.
  • design the PEPF processes with the above mentioned requirement features and ensure alignment with the underpinning IT applications incl.
  • relevant process performance metrics & KPI’s and compliance requirements and controls.

  • Support SAP & Deliver process implementation programs (Philips Integrated Landscape, PIL) and projects and ensure processes are implemented as designed.
  • Collaborate with IT and EIM to ensure that IT applications and data models support the business process requirements and design.
  • Being a change agent by clarifying the impact of the new ways of working including the process, IT applications to the deployment teams and are the content owners of the deployment materials (guidelines, work instructions and learnings), as developed with Philips University or other parties who develop the process role-based learning curricula for the end-users for their process domain
  • Build and maintain SME communities in their respective domain and ensuring the people competencies, capabilities are in place to execute the standard solutions in their process domains and identify opportunities for improvement.
  • Establish an accurate process performance impact tracking & reporting, with reference to internal / external benchmarks and relevant targets.
  • As part of the continuous improvement, phase and actively share knowledge and help problem solve with systemic issues driving impact.

    You are a part of

    Order to Fulfilment to Cash (O2F2C) BPE / BPO team.

    To succeed in this role, you’ll need a customer-first attitude and the following

  • At least 5 years’ experience in a warehousing and distribution management domain
  • Advanced English (must)
  • SAP experience (modules MM and SD)
  • Process modelling experience (in Aris repository)
  • Experience in a multinational company or international / intercultural experience
  • Masters Degree related to Supply Chain Management, Project Management or Business Administration
  • Lean Six Sigma certification (green belt or black belt)
  • Proactive and eager to learn
  • Willing to travel 25% of the time
  • In return, we offer you

    The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

    How we work at Philips

    Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers.

    We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.

    Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

    Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

    Our hybrid working model is defined in 3 ways :

    We believe in the importance of impactful collaboration : There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

    We embrace flexibility : Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

    We want to be at our best : The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

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