Senior Collections Specialist
Philips
Ciudad de Panama
hace 5 horas

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.

Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common.

and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more.

That’s why we need you, to help us tackle increasingly complex challenges posed by ever-evolving health and well-being needs.

In this role, you have the opportunity to

Take an active role as a Senior Collections Specialists responsible for the collections process with a defined group of customers and

key accounts by maintaining excellent relationships with our customers,

internal finance leadership, and cross-functional business partners.

You are responsible for

  • Coordinating and following through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts, including :
  • Execution of system established collection strategy
  • Analyze and monitor delinquent account balances, including effective overdue control and follow-up program for all customer accounts that are late, overdue, potentially overdue, or potential written-off
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