Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.
What you will learn and contribute to
The Customer Project Manager is accountable for an external customer programme (collection of projects managed together for business benefits) or project for an assigned product and / or service scope.
Assigns tasks to the project team and manages project resources and stakeholders, ensuring the project is delivered in scope of contractual obligations and within forecasted costs, time, and required quality.
Responsible for the overall project success with respect to external customer satisfaction, financial results, health & safety control activities, and operational services delivery performance.
End-to-end project planning and risk and opportunity management.
Job Key Tasks & Responsibilities :
The term customer project refers generally to all forms of Nokia customer contracts, projects with a definitive start and end, and programs as collections of projects managed together for business benefits which may contain an ongoing operations business)
Your skills and experience
Impact : Impact is short-term and usually departmental / project in scope. Accountable for quality, accuracy and efficiency of own and / or team achievements.
Actions and errors can have program, project, functional impact.
Scope & Contribution : Individual Contributor : Performs and / or coordinates day to-day activities to meet departmental / project objectives.
Carries out root / cause analysis in more complex problems. Can develop and implement recommendations.
Managerial / Supervisory : Direct supervisory responsibilities for people. Typically first level (and lowest level) of solid line management.
Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems. Decision-making typically according to established solutions.
Innovation : Accepts responsibility for and demonstrates support for delegated decisions. Requires minimum supervision. Uses non standard approaches to resolving issues.
Suggests improvements and seeks opportunities for innovation. Demonstrates initiative & adaptability to changing business environments.
Is willing to take on new roles or jobs appropriate to skill set in different environments and / or locations. Communication : Works to influence others to accept job function’s view / practices and agree / accept new concepts, practices, and approaches.
Requires ability to communicate with functional leadership regarding team & technical matters. May conduct briefings with senior leaders within the job function.
May at times be required to negotiate regarding operational issues.Has cross-cultural knowledge and global mindset Knowledge & Experience : Management experience / Achieved advanced skills and knowledge within a specific professional discipline involving the integration of theory and principles with organisational practices and precedents.
Typically requires 4-6 years relevant experience and / or a graduate equivalent (or higher) degree.
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality :
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.