IT Service Delivery Senior Architect
hace 6 días

Country : Panama

Responsibilities :

Responsible to lead, organize and train a group ofarchitects on specific systems lifecycle including : design, implementation,upgrade, and / or extension of existing applications.

Taking full responsibility for the design aspects of all stages of the lifecycle of IT systems, including investigation, analysis, specification, design, development, construction, testing, maintenance, upgrade, transition, operation and improvement

Producing process a process map of all of the processes and their high-level interfaces, to ensure integration, consistency and continuity across all processes

Designing secure and resilient technology architectures that meet all the current and anticipated future IT requirements of the organization

Ensuring that the design of all processes, roles, responsibilities and documentation is regularly reviewed and audited for efficiency, effectiveness and compliance

Designing measurement methods and metrics to support the continual improvement of service provision and all supporting processes

Translating logical designs into physical designs, taking account of business requirements, target environments, processes, performance requirements, existing systems and services, and any potential safety-related aspects

Working with capacity management and reviewing IT traffic volumes and requirements, identifying trends in traffic flows and levels of service

Reviewing IT costs against external service providers, new developments and new services, initiating proposals to change IT design where appropriate cost reductions and benefits can be achieved, in consultation with financial management for IT services

Where required, assessing changes for their conformance to the design principles, including attendance at CAB meetings if appropriate

Job Qualifications :

  • 10 years of experience as architect lead of a mobile network operator.
  • An ability to stick to strict deadlines

    Strong Project / Program management skills in application management area

    Analytical skills and the ability to interpret information from numerous sources to prepare and present reports. Detail-oriented and able to find focused solutions to business problems is useful.

    Knowledge in customer relationship management and quality control.

    Critical thinking and problem solving skills

    Capacity to work in a team geographically scattered

    Problem-solving skills

    Large level of autonomy and sense of initiative

    Good level of communication and abstraction

    Skills to manage IT vendors

    High level of Business orientation

    Excellent level of Business understanding

    Knowledge and experience of Standard Service Support and Service Delivery technical Processes

    Manage Direct Team

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