Job description / Role
St Honore is a company connecting global premium brands with affluent consumers in high growth Latin economies, differentiating ourselves through unique retail capabilities and a culture of long term relationship building with our consumers & partners.
We are seeking a Spanish speaking to work in our Panama location undertaking the following responsibilities.
The Distribution Director is responsible for setting up the division's goals and objectives, budgets and commercial targets in alignment with the St Honore strategic direction for the short and long term.
In addition, he / she is responsible for managing the human capital in his / her area, directly or through subordinate managers, ensuring excellence of commercial performance.
Develop, monitor and oversee the division's budget and financial
Analyse and improve cost effectiveness; prepare, submit and justify budget updates to CEO
Prioritize and allocate available division resources, make recommendations for improvement and ensure maximum effective service provision
Evaluate the effectiveness of the division by validating the final P&L
Elaborate the vision at the division level and set up the yearly strategic plan and the yearly budgets in accordance with the organization's vision and mission
Conduct strategic meetings with suppliers, regional teams to negotiate commercial conditions (margin, animations, exclusivity)
Develop and conduct the implementation of goals, objectives, policies, procedures and work standards
Lead the Marketing team; recommend marketing mix for existing shops and new openings
Attend BOD meetings to review the performance : sales achievements, margins, stock level, marketing activities, team updates, EBITDA and provide reports to CEO in a concise informative manner
Record, monitor and analyse market trends, competitor activities; provide action plans and follow up on implementation
Monitor daily operations to ensure that goals and objectives are met in term of sales targets, margin and profit and take corrective action when necessary
Approve brand mix and oversee smooth implementation of opening, closing and renovation of shops and often get involved with the buying process
Maintain smooth relationships with the suppliers and business partners to ensure that overall growth of the division is aligned with the company's strategy
Negotiate targets, locations and brand support with key suppliers
Promote customer service excellence by running surveys and analysing benchmarks
Make recommendations on hiring, termination, promotion and discipline as required especially at Supervisory Level & above
Manage, engage and guide the team reporting to him / her
Conduct the appraisal and assessment of own team members and promote the performance culture
Set the objectives and budgets for own team members and ensure their accomplishment
Responsible for coaching and training own team members, and formalise and follow up on each team member's Individual Development Plan, in coordination with the employee and HR
Ensure identification and proper development and recognition of Talents within his / her unit
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams.
Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.