IT Manager
Svitzer Panama Inc
Panama
hace 6 días

My name is Jonas Aagaard Quist, and I am the Head of Global IT Services and Cyber Security.

I am currently looking for a resolute IT manager for our regional office in Panama to join my excellent global team. If you are ready for new challenges and are looking for an engaging role with the opportunity to truly make a difference, please apply.

What You Can Look Forward To

The role is based at our regional office in Panama, as part of our Global IT Services & Cyber Security team. This team is responsible for providing global IT support to employees and vessels with a specific focus on the Americas region.

A lean and flat structure in a performance-driven culture gives you significant independence to impact your role and contribute to the performance of our team and our company.

Svitzer has a hybrid flexible way of working, with option to work from home if it suits need of the team & business.

About us

Svitzer has provided safety and support at sea since 1833. We are a world leading towage company, which means we help our customers maneuver their larger ships safely and timely in and out of port and we do and our best in keeping the world supply of goods flowing.

Whether working on our vessels or on the land, we are all a part of the Svitzer family and proud of the role we play in keeping global supply chains running smoothly.

What You Will Do

As our IT Manager for the Americas region your role is ensuring successful delivery and adoption of IT services and support to both on-shore employees, off-shore crew and offices and tugboats.

You will be leading a small team with two direct reports and on daily basis coordinate and interact with the IT Managers located in other regions.

Together with your team and peers you will be responsible for deliver the management of IT infrastructure, software, and telecommunications with focus on provisioning of infrastructure and workplace support services

You will undertake and manage relevant IT projects, IT inventory, costs, and budgets as well as maintaining IT policies and procedures.

You will manage, lead, and mentor IT Support staff and help them improve and grow.

You engage with IT Service Providers with respect to Incident, Change and Problem management when necessary and liaison with IT delivery manager / Service Delivery Manager.

  • Other responsibilities are;
  • IT procurement and regional vendor management
  • Facilitate end-user training for relevant applications as well as communication of relevant updates on IT to Svitzer colleagues
  • Perform analysis and design of computer network
  • Manage and supervise third party maintenance of software and hardware
  • Manage IT assets and ensure efficient on and off boarding of staff with IT equipment
  • Contribute to continuous improvement within Technology and service delivery
  • Undertake risk assessments for areas of responsibility as required
  • Support Svitzer Technology strategic planning as required
  • Any other duties required to assist in providing the best levels of service
  • What You Will Need to Succeed

    You can demonstrate a strong user focus and genuine desire to assist our organization. As a person, you possess a high drive and is results oriented.

    As a leader you have a strong understanding of change management, excellent communication skills (English) and an analytical mindset.

  • Also, strengths within the following areas are an asset;
  • Strong IT- customer-centric understanding and delivery and a proven record in IT project management
  • Knowledge and skills in product evaluation, vendor / contractor management
  • Ability to express complex technical concepts effectively, both verbally and in writing
  • Technical knowledge and understanding of Microsoft and Cisco products
  • Diagnostic and critical thinking skills
  • The ability to develop strong business relationships with people in the organization of varying levels of technical knowledge
  • Business and technology understanding
  • Dialogue seeking and with good understanding of diverse cultures
  • Building a Diverse Workplace

    In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs.

    We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

    Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification.

    At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

    You may be just the right candidate for this or other roles, and we are excited about hearing from you!

    How to Apply

    To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.

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