Services Delivery Manager
Dell Technologies
Panama City, Panama
hace 19 horas

Service Delivery ManagerDell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously.

Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives.

As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises.

We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us as a Service Delivery Manager on our Service Delivery team in Panama to do the best work of your career and make a profound social impact.

What you’ll achieveAs a Service Delivery manager, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement.

You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.You will :

  • Responsible for managing larger group of Delivery Management team members (Project Management & Technical Engineers).
  • Provide mentoring and leadership to team members.
  • Responsible for Teams Capacity Planning.
  • Manages third-party partners (cross functional roles) across many programs in the successful delivery of technical solutions
  • Help define delivery management core processes and improvement opportunitiesTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table.
  • Here’s what we are looking for with this role : Essential Requirements

  • Managerial or team lead experience in leading large cross-functional delivery teams
  • Ability to communicate clearly and present to senior leadership / executives.
  • Advanced organizing and planning skills to effectively manage larger teams
  • Proven ability to lead large programs and achieve desired customer satisfaction
  • Proficient in EnglishDesirable Requirements
  • PMP or PRINCE2 practitioner or any other related project management certification strongly preferred
  • Familiarity understanding of Enterprise portfolio of IT products and services, such as data center architectures, server architectures, cloud technologies,etc.
  • Bachelor’s degreeHere’s our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow.
  • Our company is made up of more than , people, located in over locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

    What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life while still having a life.

    We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.

    Join us and become a part of what’s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by here.

    Application closing date : 05 / 23 / Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

    Read the full Equal Employment Opportunity Policy here.

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación