Practice Administrator
Crozer-Keystone Health System
hace 36 días

Bachelors degree is required

Practice Administrator- Exciting position in Women's Health / OBGYN in the Crozer Keystone

Health Network. The Network employs over 350 providers and is a patient

centered network. The Practie Administrator under the direction of the

Administrative Director and in partnership with physician leaders and

collaboration with health plan partners, provides day to day operational

leadership and business support for the practices. Assists in the management,

daily patient service capture, monitoring of specialty utilization, and

ensuring quality and service targets are attained Strong financial,

communication and operation skills required. Must have experience in management

in physicians practices. College degree required


1.The overall operational responsibility for the

routine business and clinical functions through administrative and clinical

staff including front desk, medical records, nursing, and ancillary services to

ensure maximum utilization of resources and the efficient delivery of services

of his or her assigned practices.

2.Directs and manages projects for each practice

such as :

  • Monitors patient flow through the practice(s) to
  • ensure appropriate utilization of physician time and staff coverage.

  • Monitors or reviews patient registration and
  • data entry into the system for timeliness, accuracy, and thoroughness.

  • Develops special work load reports to adjust
  • staffing levels as necessary.

  • Reviews and handles patient complaints.
  • Reviews charges, visit encounters, and cash
  • receipts for variations and patterns. Conducts spot audits to ensure compliance

    with established policies and procedures.

  • Reviews lab and x-ray service utilization,
  • physician charges and coding accuracy, and capture of charges.

  • Provides physician and staff training as
  • required.

  • Conducts patient and staff surveys and
  • questionnaires.

  • Analyzes average patient waiting time.
  • 3.Identifies practice / business development

    opportunities to increase the practice(s)' market share.

    4.Interacts on a biweekly basis with each

    physician to ensure their practice business needs are met and :

  • Resolves any medical / administrative problems.
  • Keeps lines of communication open between
  • practice staff and administration.

  • Insures a high employee morale and a
  • professional, effective, and efficient working atmosphere.

    5.Develops, implements and monitors annual

    practice(s) budget(s) by :

  • Analyzes financial impact of changes in clinical
  • activities and forecasts actual revenue / expenditures versus approved budget.

  • Recommends corrective action as required.
  • 6.Develops cost / benefit analyses of new patient

    care services and equipment to maximize patient revenues.

    7.Recommends implementation / purchase of new

    services / equipment.

    8.Meets monthly with physicians to review

    financial performance and key practice indicators.

    9.Insures that the practice staff follows all

    receivable / collection guidelines.

    10.Monitors purchases for each practice. Plans a

    corrective strategy when order levels are excessive in volume or cost and

    communicates the strategy with the VP or Administrative Director.

    11.Ensures that the most cost effective vendors and

    products are being utilized.

    12.Evaluates each employee's performance and

    provides appropriate guidance and feedback.

    13.Oversees the daily / monthly expenditures,

    staffing and overtime hours

    14.Counsels, disciplines and / or recommends

    termination of employees as required.

    15.Recommends professional development for staff.

    16.Ensures regulatory compliance.

    17.Develops and oversees implementation and

    administration of internal practice policies and procedures in conjunction with

    CKHN standard policies and procedures. Interprets applicable laws, rules and

    regulations and ensures the practice is in compliance with them.

    18.Develops and maintains effective communications

    between all levels of personnel.

    19.Ensures compliance with and knowledge of the

    company's Code of Conduct by all subordinates to ensure an ethical work


    20.Practice and adhere to the "Code of

    Conduct" philosophy and "Mission and Value Statement".

    KNOWLEDGE, SKILLS & ABILITIES - This position requires the following minimum

    requirements :

    1.Knowledge of organizational policies,

    procedures, systems and objectives.

    2.Knowledge of fiscal management techniques.

    3.Knowledge of health care administration systems.

    4.Knowledge of governmental regulations and

    compliance requirements.

    5.Ability to use various computer systems and


    6.Ability to plan, organize and supervise.

    7.Ability to exercise initiative, sound judgment

    and problem-solving techniques in the decision-making process.

    8.Ability to develop and maintain effective

    relationships with medical and administrative staff, patients and the public.

    9.Ability to communicate clearly.

    Education and Training :

    Bachelor's degree in business or a related field required.

    Masters degree in health / business administration preferred

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