Tasks : 1. Service delivery
1. Service delivery
Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
2. Customer approach
Contributes to customer satisfaction by executing. Service work according to customer order and expectation. Maintains a good relationship with customers.
Identifies new sales opportunities and communicates them internally.
3. Materials and supply
Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
4. Documentation and reports
Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future.
6. Operational excellence
Provides recommendations to management to improve operations and customer service.
7. Health, safety and integrity
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
We are looking for a candidate with bachelor degree in Electric, Electronic, or Mechatronic engineering.
This position will be based in our office in Guatemala.
It also desirable the following knowledge, skills and experience :
Location : Panama City, Panama, Bocas del Toro, Panama Contract type : Regular / Permanent Business unit : Business Unit Drives and Controls Date posted : 2018-
10-22 Job function : Service and Maintenance Publication ID : PA66601743 E3
ABB (ABBN : SIX Swiss Ex) is a pioneering technology leader in power grids, electrification products, industrial automation and robotics and motion, serving customers in utilities, industry and transport & infrastructure globally.
Continuing a history of innovation spanning more than 130 years, ABB today is writing the future of industrial digitalization with two clear value propositions : bringing electricity from any power plant to any plug and automating industries from natural resources to finished products.
As title partner in ABB Formula E, the fully electric international FIA motorsport class, ABB is pushing the boundaries of e-
mobility to contribute to a sustainable future. ABB operates in more than 100 countries with about 147,000 employees.